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How to Find a CIGNA Provider

Follow these simple steps to find in-network doctors, hospitals, and specialists with CIGNA PPO

Why Use In-Network Providers?

In-Network Benefits

  • Lower out-of-pocket costs with negotiated rates
  • No claim forms to file
  • Providers handle billing directly with CIGNA
  • Access to quality-vetted healthcare professionals

Out-of-Network Coverage

  • Higher out-of-pocket expenses
  • May need to file your own claims
  • Potential balance billing from providers
  • Services may not count toward deductible

Step-by-Step Provider Search

Use the CIGNA provider directory to find the right healthcare provider for you

1

Visit the CIGNA Provider Search

Go to hcpdirectory.cigna.com/web/public/consumer/directory/search

Or search "CIGNA find a doctor" on your preferred search engine

2

Select Your Network

Choose "PPO" as your network type from the dropdown menu

Note: Your 4 Rivers plan uses the CIGNA PPO network. This gives you flexibility to see any provider without a referral.

3

Enter Your Location

Type in your ZIP code, city, or state to find providers near you

You can also search by specific provider name or facility if you already have someone in mind

4

Choose Provider Type

Select what type of provider you're looking for:

  • Primary Care - Family doctors, internists, pediatricians
  • Specialists - Cardiologists, dermatologists, orthopedists, etc.
  • Hospitals/Facilities - Emergency care, urgent care, imaging centers
  • Behavioral Health - Therapists, psychiatrists, counselors
5

Filter Your Results (Optional)

Narrow down your search with additional filters:

Accepting new patients
Gender preference
Languages spoken
Hospital affiliations
Board certifications
Distance from location
6

Review and Contact

Browse the list of in-network providers, view their details, and call to schedule your appointment

💡 Pro Tip: Always verify the provider is still in-network when scheduling your appointment. Networks can change, and you want to ensure you're getting the best coverage!

💰 Save Even More with PriceMD

For diagnostic imaging and hospitalization, consider the PriceMD network for lower costs

While the CIGNA network offers great coverage, you can save significantly on certain services by using the PriceMD network (also called the Guided network) for:

  • Diagnostic Imaging: MRIs, CT scans, X-rays (10% coinsurance vs. 20%)
  • Hospital Services: Inpatient and outpatient procedures (10% coinsurance vs. 20%)